September 11, 2023

FAQ

We sent you an invoice with the instructions and deposit payment terms to confirm your reservation.

The deposit amount depends on the activities you choose, usually around 10-20% of the total balance. However, some activities require full payment in advance to secure the spot. In such cases, our event manager will notify your group about the terms.

The best timeframe for booking activities in advance is typically 2-3 months before your planned date of participation. This allows you to secure your spot and provides ample time to plan your schedule and make any necessary arrangements for a smooth and enjoyable experience.

Reserving your activities ahead of time not only guarantees your place but also affords you the flexibility to secure your preferred time slots, allowing you to tailor your weekend according to your desires and scheduling preferences.

Here are some situations when it's best to book activities ahead of time:

Peak Tourist Seasons: During peak tourist seasons, popular activities and attractions can get crowded, and availability may be limited.
Special Events or Holidays: If you plan to attend special events, festivals, or holiday celebrations at your destination, booking well in advance is essential, as these events often attract a high number of visitors.
Avoid Last-Minute Stress: Booking activities closer to your travel dates can lead to stress and uncertainty. By planning ahead, you can relax and look forward to your trip without last-minute scrambling.
Preferred Time Slots: If you have specific time preferences for activities, such as morning tours or sunset excursions, booking in advance allows you to secure your preferred time slots.

 

Please note that last-minute requests made within 1 week of your arrival or less do not guarantee the availability of your desired activity or time slot. Additionally, it may be impossible to secure the necessary venue for certain activities, as we utilize specific venues tailored to each unique experience. We recommend booking well in advance to ensure the best options and availability for your chosen activities.

When we arrange transfers from the airport, we plan for a buffer of approximately 20 minutes from the scheduled arrival time of your airplane. This helps prevent extended waiting times for our drivers. Our aim is to expedite your exit from the airport promptly upon landing.

However, it's important to note that occasional delays can occur due to various reasons. While some delays may be caused by airport-related issues, others may result from individual circumstances. For instance, delays can occur if you misplace your passport, present an outdated passport, or have prohibited items in your luggage. We recommend being prepared and ensuring you have all necessary documents and items to expedite your airport exit smoothly.

When it comes to the waiting time for your airport transfer, here's what you should know. We understand that sometimes, despite securing your transfer arrival time, delays can happen as you exit the airplane. To ensure a smooth experience for all our customers, we offer a maximum of 30 minutes of complimentary waiting time in such cases.

Additionally, we build in a 2-hour buffer between airports when planning transfers. This buffer takes into account the possibility of delays you might encounter, such as extended exit times, the journey to the city center, traffic congestion, or even the rare instance when a transfer needs to return to the airport.

Our goal is to make your transfer as hassle-free as possible while accommodating the needs of all our valued customers. So, rest assured that we've got your back, even when things don't go exactly as planned.

 

A representative/guide from our company will be waiting for you at the exit gates of the airport. This representative will be in contact with you via messenger/WhatsApp and may also hold a sign with your name or the company logo for easy identification.

To ensure a smooth pickup, please provide us with your flight details, including the airline, flight number, arrival time. Additionally, share your messenger/WhatsApp contact information so our representative can communicate with you effectively.

Our company monitors flight schedules, so if your flight is delayed, rest assured that we'll adjust the pickup time accordingly. Similarly, if your flight arrives early, our representative/guide will still be in contact with you and ready to greet you as you exit the airport.

The duration of the limousine ride or party bus trip from the airport typically ranges from 40 minutes to 1 hour. However, it's important to note that this estimate can vary based on several factors.

The duration of a private mini bus transfer can vary based on several factors, including the location of your hotel, traffic conditions, and the time of day. To provide you with a more accurate estimate, we would need to know the specific hotel location and your arrival time. This information will help us plan your transfer and ensure a smooth and timely journey to your destination.

While we recommend booking in advance to secure your transfer, we may be able to accommodate last-minute requests depending on availability. However, booking in advance ensures a guaranteed transfer and often offers more convenience.

You can call to our main customer service number if you encounter any issues or need immediate assistance.

Booking activities with round trip transfers and guides is easy. You can do so through our website or by contacting our customer service team. Simply select the activity, provide your details, and choose any specific preferences you may have.

Yes, for most activities listed on our website, both transfers and guides are included in the package cost. This means you can enjoy a seamless experience from the moment you're picked up to the end of the activity, all for a single price.

No, for activities that are conveniently located in the Old Town or within walking distance, we typically do not offer round trip transfer services. This is because participants can easily reach these activities on foot, and providing transfers may not be necessary.

Tipping is not mandatory, but it is appreciated as a gesture of gratitude for excellent service. If you choose to tip, it is typically based on your satisfaction with the service provided.

Yes, our entertainers come prepared and bring their own music devices for the strip show. They will have the appropriate music and equipment to enhance your entertainment experience.

It's possible that you may need to pay extra for services like a strip show if your apartment or rental house is located outside Riga. The additional cost often depends on the distance from the service provider's base or the entertainer's location. It's essential to inquire about any potential extra fees when booking to avoid surprises.

No, we do not send pictures of the strippers. This policy aligns with our commitment to respecting the privacy and confidentiality of our entertainers.

We take pride in selecting and working with experienced and professional entertainers to ensure the quality of entertainment. Customer reviews and feedback can also provide insights into the quality of our services.

To book a stripper or entertainer, you can contact our booking service and discuss your preferences and requirements. We will guide you through the booking process and provide you with all the necessary information to make your choice.

No, it is not obligated to tip strippers after their performance, however, tipping strippers is often considered a good practice because it shows appreciation for their performance and hard work. It can also enhance the overall experience and create a positive atmosphere. The amount to tip a stripper can vary based on personal preferences and the quality of the performance. There are no strict guidelines, but many people tip based on their level of satisfaction and the enjoyment they derived from the show.

Yes, our entertainers come prepared and bring their own music devices for the strip show. They will have the appropriate music and equipment to enhance your entertainment experience.